Shipping and Handling

 

Domestic Shipping

All orders are hand-packed with love at home. Based in Melbourne, Australia.
If your order is urgent, please leave a note at checkout so we can prioritise your order. 
Orders will be packed and ready for pick-up, usually within 3 - 6 business days.
Estimated delivery: 3 - 6 business days (from pick-up date).

Items are always shipped with tracking.
Regular, Express and remote shipping with Australia Post.
 

Pick Up

We provide a pick up option for local customers who live in Naarm (Melbourne) at our flagship store in Fitzroy — 65 Johnston St Fitzroy 3065. For pick-up times, please check our opening hours on either Google or Facebook. 
Pickups are ready within 24-48 hours from purchase.


Details will be provided when orders are placed.
 

International Shipping

We ship worldwide.
Delivery times may vary for international customers.
Estimated delivery: 4-6 days for countries near Australia, 15 days for countries further away (from pick-up date).
Prices are calculated at checkout.

We are not responsible for any customs charges/taxes/import duties.

Shipped with Australian Post.
 

Insurance

Items below the cost of $100 will have shipping cover (not applicable for express/remote area services).
 

Lost Packages

If an item is lost or damaged during transit, we are not responsible, however, we will do our best to help investigate the situation.